Analytics & Reports
Track email and blog performance — opens, clicks, bounces, complaints, unsubscribes, and post traffic.
Where to find analytics
Open any post and switch to the Analytics tab to see how it performed — both as an email and on the blog. The dashboard home shows aggregate performance across recent sends.
Email metrics
For each campaign sent from a post:
Delivered
Emails accepted by the recipient's mail server.
Opens
Subscribers who opened the email (count and rate).
Clicks
Subscribers who clicked a link (count and rate).
Bounces
Emails that couldn't be delivered.
Unsubscribes
Subscribers who opted out from this campaign.
Complaints
Subscribers who marked the email as spam.
Stats update in real time as events come in from the mail provider — there's no delay between an open and the count moving.
Multiple campaigns per post
If you've sent more than one campaign from the same post (for example, a primary send and a resend to non-openers), each campaign has its own row of metrics. Compare them side by side to see whether the resend recovered opens.
Per-subscriber activity
Drill into a campaign to see who opened, who clicked, and the delivery status of every recipient. Use search to look up an individual subscriber.
Performance summary
Each campaign gets a quick summary — Excellent, Good, Average, or Needs Improvement — based on its open and click rates relative to typical performance. Use it as a quick read; the underlying numbers are always there.
Reading your numbers
| Metric | Healthy | Needs attention |
|---|---|---|
| Open rate | 25% and up | Below 15% |
| Click rate | 2% and up | Below 1% |
| Bounce rate | Under 2% | Above 5% |
| Complaint rate | Under 0.1% | Above 0.3% |
| Unsubscribe rate | Under 0.5% per send | Above 1% per send |
Open rates are estimates. Some email clients (especially Apple Mail) pre-fetch images, which can inflate opens. Use them as directional, not absolute.
Blog analytics
For each published post, the Analytics tab also shows:
- Page views — Total page loads
- Unique visitors — Distinct visitors
Aggregate blog traffic and top posts are visible on the dashboard.
Account health
Sender reputation is tracked continuously. The Account Health card on Settings → Domain summarizes your bounce and complaint rates over the last 30 days:
- Healthy — No issues. Keep going.
- Warning — Bounce or complaint rate is elevated. Clean your list and review your acquisition sources.
- Critical — Sending is throttled or paused. Recovery is automatic as old sends age past the 30-day window — but you should fix the source of the problem.
Improving deliverability
- Clean your list — Remove inactive subscribers regularly. A smaller, engaged list outperforms a big quiet one.
- Use double opt-in — Confirms valid addresses and real intent.
- Avoid spammy patterns — ALL CAPS subjects, excessive punctuation, link-only emails, mismatched display vs. real URLs.
- Send consistently — A predictable cadence builds reputation.
- Use your own sending domain — Better deliverability than a shared domain. See Sending Domain.
Dashboard overview
The dashboard home shows aggregate email performance, top posts, and subscriber growth across the time range you select (today, 7 days, 30 days, 90 days).
Last updated 3 weeks ago
Built with Documentation.AI